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CrossfireX announced to end all services on May 18th

CrossfireX, the first-person shooter video game developed by Smilegate Entertainment, has planned to shut down all services on May 18th, citing the game’s failure to meet expectations.

CrossfireX is the third installment in the Crossfire series, published in February 2022 for Xbox One and Xbox Series X/S. Throughout its publication, CrossfireX has received “mostly unfavorable” reviews. CrossfireX was even ranked as the second-worst game of 2022 by Metacritic. Now, just almost a year after its launch, Smilegate Entertainment has decided to terminate all CrossfireX services.

Attention Mercenaries,

It is with the deepest regret that we are informing you of our decision to end support for CrossfireX on May 18, 2023. Since the launch of the game, we have worked tirelessly to bring it to a point where we can all be proud, and throughout it all we have had the honor and pleasure of supporting our players.

Coming to this decision was not easy, however, we can proudly say that our players have been amazingly active, passionate and enthusiastic in working with us to create a game that would be fun and enjoyable by all. We want to thank each and every one of our players for playing CrossfireX and being a part of this journey with us.

We hope that you will be able to enjoy CrossfireX until the service ends and we will always be grateful for your support. Please do not hesitate to contact us if you have any issues by visiting our support page.
Thank you for everything.

CrossfireX Team

In addition to the discontinuation of all services related to CrossfireX, the Xbox Store will also halt all sales and the game will not get any new content updates in the form of maps, modes, camo, or anything else of the kind. Furthermore, beginning on February 3rd, 2023, customers may be entitled to a refund for transactions bought during the previous two weeks. Players may submit a request for a refund via this link.

The CrossfireX team has also provided a FAQ page for any more information or inquiries.

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