Voiceoc, a conversational AI solution for hospitals, has secured Rs 3 crore in funding from BioAngels, powered by IAN. SucSEED Indovation also participated in the funding round.
As per the startup, the raised funds will be used to expand its team. The firm is keen to onboard talent in tech, sales and marketing divisions. It also intends to utilize the capital to boost product development initiatives, scale its marketing strategies, and strengthen global footprints in the Middle-Eastern market.
Voiceoc | Conversational AI Startup
Co-founded by Kush Aggarwal and Samarth Bhalwar, Voiceoc helps healthcare companies provide quick and personalized patient support by leveraging the power of Artificial Intelligence (AI).
Voiceoc helps hospitals, diagnostic labs, clinics and other healthcare companies to grow appointment bookings, provide quick support to patients, enhance the productivity of customer care teams and increase conversion rate on campaigns.
Speaking about the development, Kush Aggarwal, Co-Founder of Voiceoc, said,
“We are currently in a prime growth phase and are keen to not only onboard new talent but also associate with digital marketing agencies and expand our footprints in the UAE market with the opening of our new office. Partnering with IAN and SucSEED Indovation in the current round is one of the best strategic decisions taken by us that will help us achieve our goal of scaling globally.”
Integrating Text AI on communication apps like WhatsApp, Messenger, etc., and Voice AI on the call center, Voiceoc automates the entire patient journey, right from discovery, appointment booking and availing support to easy access to medical documents and much more in real-time. The startup claims to be currently handling 1 million+ patient conversations in a month from 10 countries.
Lead investors- Mr. Jaideep Mehta, Mr. Vikas Kuthiala and Mr. Anupam Saronwala stated that Voiceoc is enabling efficient access to quality healthcare through front office transformation of healthcare providers leveraging messaging, Machine Learning and AI technologies. And with a great team in place, Voiceoc is poised to become an important player in the healthtech space in the future.
Commenting on the development, Dr. Manish Diwan, Head – Strategy Partnership & Entrepreneurship Development, BIRAC, said,
“The BioAngels platform has been created by BIRAC in partnership with the Indian Angel Network to support the healthcare delivery businesses like Voiceoc, the new-age knowledge-based startups in the ecosystem, with private funds. The company is attempting to enhance the efficiency of conventional healthcare experiences for patients and healthcare providers by integrating Artificial Intelligence. We extend our best wishes to team Voiceoc.”
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